Effective Date: 01/01/2019 Updated date: 18/09/2023
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes but is not limited to names, contact details, billing information, and other information provided by you or your clients.
Business Information: Information related to your business operations and needs, which may include data, documents, or other materials necessary for providing our services.
Usage Information: We collect information about how you use our services, including log data, device information, and analytics.
3. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide the BPO and marketing services you request, including communication with you and your clients.
Improvement: To enhance our services, including analyzing usage patterns and feedback.
Compliance: To comply with legal obligations and resolve disputes.
Security: To protect against fraud, unauthorized access, or potential threats.
4. Data Sharing
We may share your information with:
Clients: We may share data with your clients as necessary for service delivery.
Third-Party Service Providers: We may use third-party providers to assist with service delivery, and they may have access to your data.
Legal Compliance: We will disclose information when required by law or to protect our rights, privacy, safety, or property.
5. Your Choices
You have choices regarding the information you provide:
Access and Correction: You can request access to your personal information and request corrections.
Opt-Out: You can opt-out of certain data collection or marketing communications.
We take security measures to protect your information, but no method of transmission over the internet or electronic storage is entirely secure. We strive to use industry-standard practices.
7. Changes to this Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website.
8. Contact Us
9. Data Subject Access Requests (DSARs)
If you wish to exercise your rights as a data subject, including the right to access, correct, or request the deletion of your personal information, please contact us at:
We will respond to your DSAR within the timeframe required by applicable data protection laws and will work to address your request promptly and in accordance with our legal obligations.