Contact Center Excellence

T-PLUS CORP provides comprehensive Contact Center solutions, helping businesses optimize operations, increase customer experience and break through revenue.

CONTACT CENTER OUTSOURCING SERVICES

If you are looking for a provider of phone sales services, Telemarketing, or Market Research, no matter who your customers are or your unique needs, T-PLUS CORP's outreach service is ready to execute your strategies with the highest efficiency.

8 +
Years experience
250 +
Certified experts
3 offices
Global reach
100 %
User satisfaction
365 24/7
Service desk

OMNICHANNEL CUSTOMER CARE

Omnichannel support system allows businesses to interact with customers across multiple channels: Voice, Email, Chat, Social Networks... All integrated seamlessly on a single platform.

At T-PLUS, we build a system that helps administrators easily track the customer journey, ensuring absolute satisfaction.

  • Enthusiastic and experienced team of collaborators.
  • Continuous professional training to accelerate with the business.
  • Modernly equipped facilities in Ho Chi Minh City.
  • 24/7 technical support ensuring consistent stability.

HIGH PERFORMANCE TELEMARKETING SERVICES

Telemarketing is not limited to contacting potential customers. At T-PLUS CORP, we specialize in high-performance B2B telemarketing campaigns, such as lead generation and appointment settings, helping businesses reach the right target audience and bring optimal benefits.

For BUSINESSES

  • Finding new customers, creating interest in products and brands.
  • Creating a quality data source for the Telesales team.
  • Driving telemarketing campaigns more effectively.
  • Minimizing employee training costs.
  • Presenting product services in the most professional and complete way.

T-PLUS Advantages

We understand the market and customer psychology, from which we build smart access scripts, helping to convert interested people into real potential customers for your business.

EXPLODE SALES WITH TELESALES

Telesales acts as a bridge between Businesses and customers. T-PLUS CORP provides a professional and dedicated Telesales team that can make sales explode without limits and grow rapidly.

Benefits from T-PLUS:

  • Optimize operational processes and Up-sell scripts.
  • Save costs for ineffective marketing activities.
  • Build a sustainable and loyal customer base.
  • Gather industry and competitor knowledge.
  • Create strong brand awareness.
  • Outstanding sales growth thanks to a well-trained team.

MARKET RESEARCH & SURVEYS

Market research helps businesses have the necessary information and answers to support decision-making, reduce business risks and optimize opportunities using modern methods with Digital tools.

Our Commitment

– Honesty and providing data as committed.

– Absolute quality awareness in business.

– Optimal management of people and processes.

Industries Executed

– Food, Beverage, FMCG.

– Banking and Finance, Real Estate.

– Telecoms, Pharma, Auto - Motorbike.

Quality Standards

– Short FW time, rapid reporting.

– Most competitive cost in the market.

– 100% absolute information security.

DATA ENTRY & MANAGEMENT

Data Processing & Management

Solutions help businesses solve the problem of time and accuracy. We monitor and manipulate data entry according to the most stringent requirements.

  • Data entry from direct scan images.
  • Secure encryption on cloud platforms.
  • Data management: Collect, Check, Complete.
Form Processing:

Scan form, Data retrieval, In-depth data checking.

Storage Solutions:

Database administration and storage solutions (Uploadsbase Management).

SMART DATA DIGITIZATION

Converting traditional data forms into digital information, creating open databases, easy to search and share permanently.

  • Accuracy up to 99.99%.
  • Diverse digitization: books, films, photos, drawings...
  • Maximize physical storage space saving.
  • Security and detailed access permissions.