About Us

Creating value through technology solutions and excellent customer service.

WHO ARE WE?

T-PLUS Technology Joint Stock Company is a company specializing in providing a variety of products and services in the field of Contact Center.

Contact Center & BPO

Professional and efficient Business Process Outsourcing.

IT Solution

Advanced information technology solutions, optimizing operations for businesses.

Digital Marketing

Omnichannel digital marketing solutions, helping businesses reach and retain target customers.

Accompanying – Sharing – Developing Together

T-PLUS CORP provides specialized Business Process Outsourcing services based on a platform of close bonding with customers.

With deep professional experience and an experienced team, we aim for sustainable development and maintain good service quality to always affirm ourselves as the most prestigious Outsourcing service provider.

Core Values

  • Trust
  • Dedication
  • Respect

Vision

With the orientation of developing the brand “No. 1 Company in BPO Service Quality”, T-PLUS CORP will become one of the TOP 10 global enterprises in Outsourcing services.

Mission

Strive to become an effective partner, accompanying and bringing profit and brand value to corporate customers. At the same time, bringing thousands of jobs to young Vietnamese people.

INFRASTRUCTURE AND TECHNOLOGY

T-Plus Corp is equipped with the most modern infrastructure and technology in the field of Contact Center in Vietnam.

Standard Datacenter

Well-invested with servers and equipment from famous brands: Cisco, IBM, HP, APC....

Professional Software

Modern Contact Center system, highly customizable suitable for all business sizes from large to small.

Working Environment

Sound, lighting and air quality systems are well-invested, ensuring a high-productivity working environment.

Modern Equipment

IP Phone Cisco, Yealink, high-configuration computers and large screens convenient for information exploitation.

Relax Zones

Exquisitely designed relaxation corners help employees rest and regenerate labor effectively.

CUSTOMERS AND PARTNERS

T-Plus is a long-term cooperative partner with all domestic and international telecommunications service providers such as: VNPT, Viettel, Saigon Postel, FPT Telecom, CMC Telecom, VTC, ….

VNPT
Viettel
Saigon Postel
FPT Telecom
CMC Telecom
VTC

With many years of experience in the Vietnam telecommunications industry, T-Plus's consulting team will help customers choose the most suitable telecommunications services for their needs.

Privacy Policy

BPO & Marketing Services

Effective Date: 1/1/2019 | Updated Date: 18/09/2023

1. Introduction

Welcome to T-Plus Technology Joint Stock Company, a provider of Business Process Outsourcing (BPO) and Marketing Services. We are committed to protecting the privacy of our customers, users and users of our services. This Privacy Policy describes how we collect, use and protect your personal information. By using our services, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes name, contact information, payment information and other information provided by you or your customers.
  • Business Information: Information related to your business operations and needs, including data, documents or other materials necessary for the provision of our services.
  • Usage Information: We collect information about how you use our services, including log data, device information and analytical data.

3. How We Use Your Information

We use your information for the following purposes:

  • Provide Services: To provide the BPO and marketing services you request, including communicating with you and your customers.
  • Improvement: To enhance our services, including analyzing usage patterns and feedback.
  • Legal Compliance: To comply with legal obligations and resolve disputes.
  • Security: To protect against fraud, unauthorized access or potential risks.

4. Data Sharing

We may share your information with:

  • Customers: We may share data with your customers as necessary for the provision of services.
  • Third-Party Service Providers: We may use third-party providers to support the provision of services and they may have access to your data.
  • Legal Compliance: We will disclose information when required by law or to protect our rights, privacy, safety or property.

5. Your Choices

You have choices regarding the information you provide:

  • Access and Modify: You can request access to your personal information and request modification.
  • Opt-out: You can opt-out of some data collection or marketing information.

6. Security

We implement security measures to protect your information, but no method of transmission over the internet or electronic storage is completely secure. We strive to use industry-standard practices.

7. Changes to This Policy

We may update this policy regularly to reflect changes in practice or for legal reasons. The updated policy will be posted on our website.

8. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at: [email protected]

9. Data Subject Access Requests (DSARs)

If you wish to exercise your rights as a data subject, including the right to access, correct or request deletion of your personal information, please contact us via:

Email: [email protected]

We will respond to your DSAR request within the period required under applicable data protection law and will work to process your request promptly and in accordance with our legal obligations.